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At The Pet Salon, our goal is to ensure that all of our clients and patients leave our facility satisfied. We would love to hear about your recent visit with us - your feedback is greatly appreciated and helps the West Hills family grow each day!
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We take our Cavalier King Charles Spaniels Charlie & Daisy here, and Gretchen does an absolute phenomenal job! The care, love, and patience given to our dogs is outstanding and greatly appreciated. We have no problem leaving our dogs here because we trust Gretchen with our babies and she always treats them with love and makes them look, feel, and smell gorgeous! I highly recommend bringing your pets here, you won't be disappointed!
Samantha was absolutely outstanding. I have a rescue that needs a groomer who is patient and kind. Jack, my cairn terrier, is very unpredictable and could bite. When I went into the salon for the first time. Samantha took her time to get to know jack before the groom and kept me updated throughout the groom. What a great service. He looks like a new dog! Thank you to Samantha and the pet salon. I work in the pet industry and will recommend her to everyone!
Gretchen is AMAZING! Always very accommodating. My dog is a little nervous with new people and we had an incident at another groomer where my dog had explosive diarrhea because of nerves. Gretchen was kind enough to let me stay with my dog for his first grooming with her to make sure he was comfortable. He now goes to her every two months and loves her. Highly recommend this salon!!
I have been taking my cat to Gretchen for 3 years now and have followed her to the wonderful Pet Salon! Can't say enough about how amazing she is. My cat is sick and I was so worried no one would be able to help. Gretchen always takes her time and is gentle and caring and thorough every time!! I highly recommend.
My four year old cockapoo Chilly loves coming to see Gretchen at The Pet Salon! Chilly is a timid and overly cautious dog but feels right at home under Gretchen's care. She comes home happy and looking beautiful! It is very apparent that Gretchen truly adores all the pets she services and is always sweet and pleasant with us pet owners as well.